Inhalt: As a leader, you need to be able to motivate your team, have difficult conversations, and negotiate successfully on your team's behalf. This is going to involve interacting with a wide variety of personalities. In this audio-only course, Kwame Christian, Director of the American Negotiation Institute, walks you through ways to be a more persuasive and motivating leader. Kwame helps you understand how to lead several different types of people, including disagreeable people, introverted people, change-resistant people, intellectually curious people, and more. For each personality type, he highlights not just leadership techniques but also how you can help your team members bring their skills and strengths to the team and make valuable contributions. Umfang: 00:32:44
Inhalt: Estamos en una nueva era en la que somos más consciente del racismo. Es hora de abogar por el cambio en la empresa, de abordar las desigualdades estructurales y de iniciar el movimiento contra el racismo. Pero, ¿cómo podemos defender el cambio en la organización? Descubre el modelo que convertirá tu pasión en persuasión, con el que conseguirás cumplir tus objetivos. El director del American Negotiation Institute Kwame Christian te explica cómo mantener las conversaciones difíciles necesarias para crear un futuro más equitativo en la organización. Identifica las necesidades de cambio, consigue la aprobación de los cargos superiores y define tu visión de éxito. Después de la planificación, podrás aplicar los recursos y las técnicas que te presenta Kwame para negociar el cambio, hacerte cargo de los objetivos, no dispersarte y evitar los problemas que pueden acarrear las emociones. Por último, te hará algunas recomendaciones sobre bienestar personal, ya que enfrentarse al racismo es una tarea ardua. Estas tácticas te ayudarán a abogar por la igualdad y combatir el racismo que existe a nivel estructural en muchas organizaciones. Umfang: 00:15:02
Inhalt: Challenging political discussions can impact team cohesion within an organization. When emotions are running high, people struggle to balance their desire to express themselves with the desire to maintain functional relationships. What should they say? How should they say it? In this audio-only course, negotiation and conflict resolution expert Kwame Christian shares steps you can take to structure and navigate political conversations in the workplace. Kwame references Jonathan Haidt's Moral Foundations Theory to help you better understand key political ideologies (and where they stem from.) He also shares strategies for managing emotional conversations about politics, including how to mobilize empathy and lean into joint problem-solving. Umfang: 00:24:02
Inhalt: People around the world are having difficult conversations about race and justice. But few are talking about how to talk about race. This has left some professionals sitting on the sidelines because they don't know what to say or how to say it. In this course, negotiation and conflict resolution expert Kwame Christian shows how to apply a useful framework to open up an effective dialogue at work and facilitate understanding. Kwame highlights the barriers that make talking about race so challenging. He then shares how to apply a framework that provides a consistent tool for how to have these conversations. Using this framework, you can acknowledge and validate emotions, use curiosity to open up dialogue, and work with others to determine what you're trying to solve. Plus, Kwame shares general tips for talking about race, including how to avoid common pitfalls and talk to your kids about race and society. Umfang: 00:16:15
Inhalt: We have entered a new era of understanding regarding issues of race. Now is the time to advocate for change in the workplace-to address structural inequalities and embark on active anti-racism. But how do you effectively drive company-wide change? Discover an approach that will turn your passion into persuasion and bring real results. Director of the American Negotiation Institute Kwame Christian explains how to have the difficult conversations you need to create a more equitable future at your organization. Learn how to identify exactly what needs to change-and ways to get leadership to commit-and define your vision for success. Once you have your plan, you can use the tools and techniques Kwame introduces for negotiating change, driving accountability, maintaining focus, and overcoming emotion. In closing, he identifies resources for practicing self-care when performing the hard work of anti-racism. These tactics will help you advocate for equality and combat the forces of racism that exist at a structural level in many organizations. Umfang: 00:16:17
Inhalt: Managing the inherent tension between the friendliness that encourages rapport and the assertiveness that is required to be effective can be tricky. In this course, adapted from the American Negotiation Institute podcast Negotiate Anything, Kwame Christian discusses with Hamilton Chan how to build rapport, stand your ground, and manage the flow of information. Hamilton is the head of executive education and visiting professor of business and technology at Loyola Law School, Los Angeles and CEO of Coaching for Startups LLC. He explains why rapport is so powerful and provides tips to stay strong at the negotiation table. Plus, learn why it's so important to understand your options before you start difficult conversations. This course was created by the American Negotiation Institute. We are pleased to offer this training in our library. Umfang: 00:28:14
Inhalt: Learn how to confidently negotiate your salary and ask for what you are worth. In this course, adapted from the American Negotiation Institute podcast Negotiate Anything, Kwame Christian joins Meggie Palmer to discuss the topic of salary negotiation. Meggie is the founder and CEO of PepTalkHer, a tech-coaching program empowering women and helping companies close the gender gap. Learn how to gain confidence through preparation, recognize your value, negotiate in the job you have now, and take the time you need when you're considering an offer from a new company. These tips will help you get the salary and benefits package you deserve-no matter your position. This course was created by the American Negotiation Institute. We are pleased to offer this training in our library. Umfang: 00:33:37
Inhalt: Conflict seems unavoidable in life, but how can we wind down and diffuse anger, especially when there's a lot on the line? In this audio-only course, adapted from the Negotiate Anything podcast, Justice Yvette McGee Brown explains how to present conflict, have constructive conversations with those who have different viewpoints, and find your specific approach to resolving conflict. In addition to her work on the Ohio Supreme Court, Justice Brown served on the Franklin County Court of Common Pleas, was the founding President of the non-profit Center for Child and Family Advocacy, and presently works as the Partner-in-Charge of Diversity, Inclusion & Advancement for the Jones Day law firm. Note: This course was created by the American Negotiation Institute. We are pleased to host this training in our library. Umfang: 00:19:28
Inhalt: How do you prepare for negotiations? In this audio-only course, adapted from the Negotiate Anything podcast, Susan Borke, a former attorney at National Geographic and current Principal at BorkeWorks, covers the best ways to get ready for your next negotiation. Susan goes over the cycle of negotiation, then explains in detail the three R's of preparation: research, rehearsal, and review. Note: This course was created by the American Negotiation Institute. We are pleased to host this training in our library. Umfang: 00:16:58
Inhalt: We all know the expression of "saving face," but what does it really mean, and how can you use the concept to benefit your negotiations? Mike Macchiarelli, a Sales Training and Business Development Trainer at KO Advantage Group, covers these questions and more in this audio-only course, adapted from the Negotiate Anything podcast. Mike explains in-depth what saving face is, including its mutual benefits and the difference between positive and negative face. He shows you where saving face is most crucial, then goes into two types of messaging and the correct uses of on-record versus off-record messages. After discussing how and why you can help others to save face, Mike concludes by describing how you can avoid being too nice. Note: This course was created by the American Negotiation Institute. We are pleased to host this training in our library. Umfang: 00:26:31
Inhalt: How do you get out of an unproductive cycle of two parties defending their positions? In this audio-only course, adapted from the Negotiate Anything podcast, Doug Witten teaches what negotiation jiu jitsu is, the three components of negotiation jiu jitsu, and how to use the mediation mindset for your difficult conversations. Doug is a bilingual mediator, arbitrator at BAY Mediation and Arbitration Services, and the author of Mediation Essentials Toolkit: A Practitioner's Survival Guide. Note: This course was created by the American Negotiation Institute. We are pleased to host this training in our library. Umfang: 00:26:13
Inhalt: To make strides towards equity and inclusion at work, professionals need to have honest discussions about race. But if you were taught to avoid polarizing topics such as race-especially in the workplace-you may struggle to start or manage these conversations. We gave LinkedIn members the chance to ask negotiation and conflict resolution expert Kwame Christian for advice on how to best approach this challenging subject. And in this audio-only course, Kwame addresses the queries he thought would be the most interesting to the largest number of people. Their questions spanned the spectrum from workplace pay and hiring to interpersonal relationships. How do you avoid saying the wrong thing? How do you talk to your friends about unconscious racism? How should you address wage gaps and inequality in the hiring process? What does it mean to be a true ally? Kwame tackles each question by offering practical, sage advice. Umfang: 00:22:38
Inhalt: A person's thoughts, feelings, and actions, taken together, form a pattern psychologists call "personality." As a leader, you deal with so many personalities daily. To be an effective leader, you need to know how to motivate, lead, and persuade these diverse personalities. In this course, instructor Kwame Christian-business lawyer, Director of the American Negotiation Institute, and host of the Negotiate Anything podcast-steps through how to gain the skills you need to lead and motivate anyone on your team. Kwame explains how understanding personality and motivation can help you lead and manage. He goes over ways you can successfully influence and lead individuals with recognized personality traits. Kwame goes in-depth on how you can motivate people with different personal motivations. He concludes with a discussion on how combining personality and motivation gives you the leverage to create new and better results with your team. Umfang: 00:39:01
Inhalt: What is assertiveness? How can you use it effectively while still respecting others' opinions? In this audio-only course, adapted from the Negotiate Anything podcast, Lousin Mehrabi explains what assertiveness truly is, why it's important, and how to use conflict to add value to your business and general life. Lousin goes over building the necessary confidence for assertiveness, covers different approaches to advocate for yourself, and concludes with useful advice for dealing with people who don't like conflict. Lousin Mehrabi is a trainer and advisor in negotiations and emotional intelligence at Lousin Mehrabi: Executive Coaching & Training. Note: This course was created by the American Negotiation Institute. We are pleased to host this training in our library. Umfang: 00:28:20
Inhalt: Learn the flaws behind three negotiation-related myths: win win, the need for trust, and getting to yes vs. starting with no. In this course, adapted from the American Negotiation Institute podcast Negotiate Anything, Kwame Christian discusses these common negotiation myths with Allan Tsang, negotiation coach and consultant at Oblinger and Tsang, and explores how to use the truth to your advantage. They discuss examples that show why the myths don't work in real life and address concerns you may have about challenging conventional wisdom. This course was created by the American Negotiation Institute. We are pleased to offer this training in our library. Umfang: 00:28:32
Inhalt: The best things in life are often the result of difficult conversations. But what happens when the other side isn't operating in good faith? Find out how to deal with deception and dishonesty in this course, adapted from the American Negotiation Institute podcast Negotiate Anything. Dan Oblinger is a hostage negotiator, consulting negotiator and coach, and cocreator of the #NegotiationTribe. He is also the author of Life or Death Listening: A Hostage Negotiator's How-to Guide to Mastering the Essential Communication Skill and The 28 Laws of Listening: Best Practices for the Master Listener. In this discussion, Dan teaches three ways to deal with deception in any circumstance. He explains how to come to the negotiation table prepared, how to know when to walk away, how to practice active listening, and how to confront deception. These tips will help you deal with people who try to undermine negotiations with deception. This course was created by the American Negotiation Institute. We are pleased to offer this training in our library. Umfang: 00:33:37
Inhalt: Ego has an impact on relationships and conversations. Find out how to minimize the detrimental effect of your own ego and deal with difficult emotions in this course, adapted from the American Negotiation Institute podcast Negotiate Anything. Derek Gaunt is a negotiations trainer and coach at the Black Swan Group and the author of Ego, Authority, Failure: Using Emotional Intelligence Like a Hostage Negotiator to Succeed as a Leader. Derek teaches how the ego can get in the way during negotiations, how to use labels during negotiating, and how to use tactical empathy. In this short but impactful course he provides simple guidance for not letting your emotions-or your ego-get the best of you during any critical situation This course was created by the American Negotiation Institute. We are pleased to offer this training in our library. Umfang: 00:24:18
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