Inhalt: Get a new happiness tip to help you live a happier life. Coach Chris Croft provides practical, actionable techniques for finding more time for the things you love and maximizing your day-to-day happiness. He's released over 50 tips, on topics such as understanding your options, focusing on the bigger picture, being grateful, savoring experiences, choosing how you spend your time, and more! Umfang: 03:31:37.00
Inhalt: As a manager, you have the power to make or break your employees' experience at work. This course was designed to show you how to sharpen your leadership skills, define a vision for your team, and ultimately transcend from a manager to an inspirational leader. Instructor Chris Croft has spent 20+ years teaching leadership skills to professionals of all stripes. Here, he draws from his experiences as he shares over two dozen practical steps you can take to inspire and motivate your team. Get practical strategies for delegating and motivating, communication, dealing with difficult people, and planning the future of your business. Along the way, Chris shares examples from multiple industries that illustrate how these concepts function in the real world. Umfang: 03:02:22
Inhalt: Get practical leadership skills you can use every day. This course provides leaders and managers of all levels with an introduction to the basic skills they need to lead their teams to success. Based on theories instructor Chris Croft has acquired over 20 years of teaching, it explores the qualities of a great leader, theories of motivation, leadership styles, and core proficiencies like connecting with your team and effectively delegating work. In closing, Chris provides an optional pledge, which can help you commit to being a better boss. Umfang: 02:30:48.00
Inhalt: What is a Gantt chart? A Gantt chart is an incredibly helpful way to illustrate the critical deadlines associated with any project-connecting start and end dates of individual tasks and their interdependencies. In this course, project management trainer and Gantt chart aficionado Chris Croft explains how to create and use a Gantt chart for a variety of purposes, using different Gantt chart software. Learn how to create Gantt charts to communicate with customers, plan resources, monitor progress for one or multiple projects, assess risk, predict spend, and decide whether or not you can speed up your project. Chris also discusses the most common problems and provides tips to help you avoid mistakes. Umfang: 00:59:59.00
Inhalt: We all get frustrated when we feel taken advantage of, or alternatively, respond too aggressively when we feel provoked or trapped. Overcome these knee-jerk responses by learning how to be assertive. This course reveals what assertiveness really means, and how it is different from aggression, and outlines specific techniques you can use to respond to challenging situations and difficult people. Umfang: 00:54:21.00
Inhalt: Le management vise à apporter des améliorations, non seulement aux produits et aux services, mais aussi aux processus. Vous devez d'abord identifier les points perfectibles, puis déterminer si vos interventions ont des effets positifs. Dans cette formation, Chris Croft vous présente les outils élémentaires requis tels que le contrôle statistique de processus. Il vous explique également comment vous en servir pour optimiser les trois facteurs clés de tout processus, à savoir le temps, la qualité et le coût. Vous découvrirez un condensé des meilleures pratiques des approches spécialisées telles que Lean et Six Sigma, ainsi que des conseils qui vous aideront à sonder et à mesurer votre c?ur de métier pour faire toujours mieux. Umfang: 01:33:52.00
Inhalt: What's the secret of successful and happy people? While there's no magic formula, there are small steps you can take to appreciably increase your satisfaction and odds of success-at work and in life. Join coach Chris Croft as he introduces his top tips for life mastery. Learn how goals help you build the life you want, how reducing what's not important leaves time and energy for what is, how to beat procrastination and eliminate stress, how to maintain a positive attitude through good times and bad, how to become more assertive, and how to build a network of friends and colleagues. Chris also offers some advice on making the lessons stick. The good life is within everyone's grasp; use these tips to achieve health, happiness, and success. Umfang: 02:49:04.00
Inhalt: Learn the top tips to being a great manager. Chris Croft has been conducting leadership training for the last 20 years and in this course provides quick tips on the most essential skills for managers, covering everything from assertiveness and time management to sales and presentation skills. Each video is two minutes or less-short enough to fit into any manager's day. Take the entire course from start to finish or dive straight into the topic you need the most: negotiating purchases and sales, keeping your team motivated and engaged, delivering projects on time and on budget, effectively managing your time, giving great presentations, or becoming a respected leader in your organization or industry. Each tip is designed to help you become a better manager, one simple step at a time.. Umfang: 02:04:47.00
Inhalt: Depending on how it is run, a meeting can stall productivity or foster the creation of imaginative solutions. In this course, learn how to make your meetings count. Follow Chris Croft as he provides a practical, step-by-step guide to setting up and facilitating meetings, diving into a variety of topics ranging from choosing your meeting format-online or in-person-to using visual aids. He also explains how to grapple with common meeting problems, such as dealing with latecomers and managing conflicts, and helps you create ground rules to prevent problems from occurring. Chris wraps up the course by addressing the specifics of virtual meetings. As remote work continues to become more common, learn how to get the most out of the technology at your disposal and encourage full participation when all of your attendees aren't in the same room. Umfang: 01:39:07.00
Inhalt: Are your projects competing for resources? Resource management is an area that's little understood, but it's one of the biggest reasons why projects run late, which is a huge cause of stress and chaos in organizations. This course is for program managers and project managers who are managing more than one project (which is most of them!). Learn exactly what a resource is, how to prioritize projects based on resource availability, and how to get the people you want to work on your projects. Find out how to construct a resource plan that ensures no resource is overcommitted or underutilized, identifies bottlenecks and scarcities, and handles interdependencies in the "cube" of resources, projects, and time. Plus, discover how to handle changes to the program, and build self-organizing teams to simplify program management and motivate team members. Umfang: 01:36:34.00
Inhalt: Giving a talk can be a career-defining moment. Somebody in the audience might offer you a job or submit your next big sales order. The key to a great presentation is confidence. Learn the difference between simply giving (and surviving) a presentation and delivering a confident and engaging talk your audience will love. In this training course, Chris Croft gives you a series of tips and tricks, emphasizing practical techniques you can use before and during a presentation to maximize its effectiveness. Learn how to calm your pre-talk nerves, practice proper body language, write effective openers, manage the time you're allotted, and close strong. Plus, find out how to get more out of PowerPoint and engage your audience by asking the right questions. Umfang: 01:50:05.00
Inhalt: Remote teams are here to stay, but how do we successfully manage and motivate individuals and teams who we rarely see? How do we keep enough control while still giving them enough freedom to enjoy their work and perform at their best? In this groundbreaking course, thought leader Chris Croft looks at how to optimize the level of involvement in planning and the level of freedom in the implementation-and how to combine these two. Chris goes through the matrix of management options and covers several methods for choosing the best management style for you and your team. He looks at how traditional ideas of motivation can be adapted to the new remote environment, with practical ideas for maximizing the motivation of remote individuals and teams. Finally, he offers some thoughts on how different personality types react to working remotely and how you can help them to make the best of the situation. Note: This course was created by Chris Croft. We are pleased to host this training in our library. Umfang: 02:41:10
Inhalt: Negotiation skills aren't just important for the sales professionals among us. With a little practice, anyone can learn the simple rules of negotiation to get a great deal on a new car or house, or achieve greater success at work by getting better deals with suppliers, customers, and even colleagues. In this course, master negotiator Chris Croft walks through all the phases of a negotiation, from deciding to negotiate to closing. Chris discusses how to plan your negotiation and calculate your opening offer. Plus, he takes you through a series of specific negotiation tactics, demonstrates how to come to a win-win situation through the use of trading, and goes into how to close the deal. Umfang: 02:12:44.00
Inhalt: Psychological games players-those who actively seek to undermine, sabotage, and manipulate others-can be found in nearly every workplace and social gathering. This course was designed to help you spot these individuals and keep their mind games from getting under your skin. Instructor Chris Croft delves into the theory of why people play games, how these games work, and how to recognize when someone is playing one with you. He then covers the 20 most common games people play, demystifying manipulative techniques like "only joking" and "only trying to help." To wrap up, he shares six practical techniques for disarming games players and regaining your control over difficult situations. Tune in to equip yourself with tools and techniques for dealing with this challenging personality type. Umfang: 02:06:00
Inhalt: Determining what you want for yourself, both professionally and personally, is an ongoing challenge. This course was designed to help you find your way. Instructor Chris Croft provides a roadmap for anyone trying to solve the interrelated challenges of career and life planning. Chris shares tips for figuring out your ideal career, discussing work-life balance, the pros and cons of being self-employed and starting your own business, and the choice between taking risky jobs and settling for safe jobs that don't excite you. Then, he covers how to find your ideal job by narrowing down both the type of job and the subject area. Chris also addresses finding your life purpose-the sweet spot where you ideally do something you are good at and enjoy. This course is aimed at people who are starting out in life, those who are unhappy with where they are, and those who want to think longer term about where their life is going. Umfang: 03:06:29
Inhalt: Influencing is happening in every meeting you have. Other people are influencing you, and you are influencing them. It's a vital life skill. In this course, instructor Chris Croft brings an engineer's mind to the subject. Chris presents a six-step process that you can follow in any influencing situation, with techniques that you can use at each stage, depending on the type of person you would like to influence. He explains how you can use this process to prepare for meetings and get the best from every relationship, whether at work or at home, with customers, bosses, suppliers, friends, or relatives. Chris goes over the ethics of influencing, as well. Understanding the psychology of influencing helps you to build better relationships and get better outcomes with everyone you meet. Note: This course was created by Chris Croft. We are pleased to host this training in our library. Umfang: 02:50:24
Inhalt: You can't solve a problem unless you can get to the cause-and sometimes there's more than one. In this course, learn techniques for identifying the root cause of a problem, generating options, and selecting the best solution. Chris Croft takes you through several methods for identifying what's actually causing a problem, including looking at the whole system when a problem is actually a symptom of a larger issue. He also explains how to generate potential solutions using mind maps and decision trees, how to boost your creativity to help you come up with more insightful options, and how to use both logic and your intuition to select the right solution to your problem. Umfang: 01:32:50.00
Inhalt: The objective of management is to make improvements-not only to products and services but also to entire processes. The difficult thing is to know what needs improving, and then whether your interventions have made a positive difference. This course provides an overview of the basic tools used for process improvement, such as statistical process control, and how to use these tools to improve the three most critical aspects of your business process: time, quality, and cost. Chris Croft distills the best practices from process improvement frameworks such as Lean and Six Sigma, and combines them into lessons that will help take the core of what your business does, measure it, and do it better. Umfang: 01:18:44.00
Inhalt: Almost everything you do in the workplace is a project, from the smallest task to the largest endeavor. All of this work can benefit from some basic project management skills. Once mastered, you will be able to transfer this valuable skillset to any project, of any size, in any industry. In this course, management trainer Chris Croft outlines the twelve steps to managing projects without creating a lot of extra overhead, and shows how to use traditional project management tools-such as Gantt charts and network diagrams-to help you succeed. Learn how to plan a project, manage resources, monitor progress, and deliver your project on time and on budget. Umfang: 01:44:43.00
Inhalt: When you're balancing the triple constraints of project management (cost/quality/time) and trying to accomplish something new, problems are bound to crop up. In the course, project management trainer Chris Croft shows how to solve the most common problems that arise when working on projects. By breaking these issues into 4 major categories-people problems, quality problems, cost problems, and time problems-he provides helpful advice and techniques for how to handle them. Umfang: 01:05:12.00
Inhalt: Lorsque vous essayez de faire quelque chose de nouveau, vous devez souvent tenir compte des contraintes de la gestion de projet. Face à cette situation, il est inévitable que vous soyez confronté à des complications. Dans cette formation, Chris Croft, formateur en gestion de projet, vous explique comment résoudre les difficultés de projet les plus fréquentes. Pour cela, il vous donne des conseils et des techniques utiles afin de gérer les quatre principaux types de problèmes de projet notamment liés aux personnes, à la qualité, au coût et au délai. Umfang: 01:02:54.00
Inhalt: Dependendo da forma como for conduzida, uma reunião pode prejudicar a produtividade ou estimular a elaboração de soluções criativas. Neste curso, saiba como fazer suas reuniões valerem a pena. Acompanhe Chris Croft em um guia prático passo a passo para organizar e facilitar reuniões, explorando uma grande diversidade de assuntos, desde a escolha do formato da reunião - virtual ou presencial - até a utilização de recursos visuais. O apresentador também explica como enfrentar problemas comuns nas reuniões - por exemplo, como gerenciar conflitos e lidar com quem chega atrasado - e ajuda você a criar regras básicas para evitar o aparecimento de problemas. Chris finaliza o curso abordando as especificidades das reuniões virtuais. Com o trabalho à distância se tornando cada vez mais comum, saiba como aproveitar ao máximo a tecnologia disponível e incentivar a participação integral quando todos os participantes não estiverem na mesma sala. Umfang: 01:36:06.00
Inhalt: Sales is ultimately about helping other people determine what they want. By understanding how to do this-as well as how to navigate the overall sales process-you'll be better positioned to close deals. In this course, instructor Chris Croft shares key techniques and practices for being an effective salesperson. Chris explores the keys to building rapport, understanding a client's needs, and prescribing a solution. He also discusses how to handle objections, explores methods for closing a sale, and takes a look at efficiency and metrics. Umfang: 01:49:47.00
Inhalt: Habits have been identified as the key to success over the long term. Take a short break for learning and learn a new success habit. Join experienced and insightful instructor Chris Croft as he delivers valuable and practical success tips. He covers topics such as the relationship between success, money, and happiness; emotional intelligence; goal setting; organization; purpose; and creativity. Umfang: 03:18:52.00
Inhalt: Whatever job you do, it's likely you work in a team. Your performance will depend on your ability to work successfully with other people. Learn the qualities of effective teams and the role you, as a team member, play in creating a healthy, productive team in this course taught by management trainer Chris Croft. In addition to the importance of knowing your own strengths and weaknesses, Chris emphasizes the significance of delivering what is expected of you, listening to other team members, communicating clearly, playing more than one role, and being supportive. The training is jam-packed with practical ideas to become a great team player and help you and your organization become more successful. Umfang: 01:25:14.00
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