Inhalt: A comunicação é um componente essencial de um trabalho em equipe sólido. Neste curso, a professora da Kelley School of Business, Daisy Lovelace, orienta os gestores sobre como aplicar as práticas de comunicação das equipes de alto desempenho. Ela destaca os fundamentos das equipes de sucesso e explica como criar uma carta de equipe com as regras básicas, para você e sua equipe trabalharem em conjunto como um grupo coeso. Daisy também discute os elementos essenciais da comunicação em equipe - como criar uma visão compartilhada e responsabilizar os colegas - e mostra como se comunicar melhor com a equipe em diferentes situações. Umfang: 01:07:27.00
Inhalt: Employee resource groups, or ERGs, are a significant asset to organizations and their people, but many ERGs are underutilized due to a lack of understanding about their function and promise. In this course, Daisy Lovelace gives a comprehensive overview of ERGs for participants, allies, and employee volunteers. Daisy starts with the basics of what ERGs are, considers some of their challenges, and discusses ways to be involved as a member and an ally. She shows how ERGs bring together people of both similar and different backgrounds, identities, and lived experiences, and how their collaboration can benefit an organization at the company and individual levels. Daisy explains ways to participate in ERGs that add value to the group and effective ways to take advantage of the benefits. Lastly, she provides guidance to those leading ERGs with best practices to ensure success, including gaining sponsorship, visibility, and support, and motivating volunteers to serve the group's goals. Umfang: 00:44:02
Inhalt: It''s easy to call out the qualities that make someone a poor team member. But what makes a person invaluable on a team? In this course, Duke University professor Dr. Daisy Lovelace highlights the key characteristics of exemplary team members. As she dives into each trait, Daisy shares how-by making subtle changes-you can adopt these behaviors to become a more valuable collaborator. Learn tips that can help you increase your self-awareness, demonstrate that you''re a reliable teammate, approach teamwork more collaboratively, and more. Umfang: 00:31:42.00
Inhalt: Il est facile de faire la liste des caractéristiques des mauvais collaborateurs. Mais quelles sont les qualités des professionnels efficaces ? Dans cette formation, Daisy Lovelace, enseignante à la Kelley School of Business, vous présente les caractéristiques clés des collaborateurs idéaux. Pour chaque élément, elle vous donnera des conseils faciles à appliquer qui vous aideront à devenir un meilleur collaborateur. Découvrez les astuces qui vous permettront de mieux vous connaître, de montrer que vous êtes fiable, de mieux collaborer, etc. Umfang: 00:31:00.00
Inhalt: É fácil destacar as características de um péssimo membro de equipe. Mas o que torna uma pessoa inestimável em uma equipe? Neste curso, a Dra. Daisy Lovelace, professora da Kelley School of Business, destaca as principais características de membros de equipe exemplares. À medida que explora cada característica, Daisy compartilha como - com mudanças sutis - você pode adotar esses comportamentos para ser um colaborador mais valioso. Receba dicas que podem ajudar você a ser mais autoconsciente, demonstrar que é um membro de equipe confiável, abordar o trabalho em equipe de forma mais colaborativa, e muito mais. Umfang: 00:31:24
Inhalt: La comunicación es una parte fundamental del trabajo en equipo. En este curso, la profesora de la Kelley School of Business, la Dra. Daisy Lovelace, guía a los jefes para que desarrollen las prácticas de comunicación propias de los equipos de alto rendimiento. Daisy destaca las bases de los grupos productivos y explica cómo crear un estatuto con el que establecer las reglas de cómo trabajar juntos como un equipo cohesionado. También describe los elementos esenciales de la comunicación, como crear una visión compartida y hacer que los empleados asuman sus responsabilidades, y además muestra cómo comunicarse dentro del equipo en situaciones distintas. Umfang: 01:09:08.00
Inhalt: Hablar sobre las diferencias culturales puede resultar incómodo, y además, requiere preparación. En este curso, la profesora de universidad Daisy Lovelace te explica los principios y las estrategias esenciales para abordar los temas relacionados con la diversidad de manera productiva y significativa. Daisy te ayuda a entender que cada persona tiene un punto de vista único basado en su experiencia personal, y que apreciar esa diferencia es el primer paso para hablar de temas delicados. Además, te explica algunas técnicas para poder mantener conversaciones difíciles. Umfang: 00:54:59
Inhalt: Los equipos de alto rendimiento están conformados por empleados que se sienten empoderados, valorados y aceptados. Si das ciertos pasos para crear un equipo inclusivo, podrás influir en la motivación de los empleados y tus objetivos. Con este curso, dejarás clara la importancia de la inclusión y podrás renovar tus prácticas de liderazgo y comunicación para que tu equipo diverso continúe creciendo. La formadora Daisy Lovelace te muestra cómo darles a todos la oportunidad de participar en este propósito y crear un entorno que haga que se sientan cómodos siendo como son, sin sentirse excluidos. Aprende a dar ejemplo de comunicación, descubrir asociaciones implícitas y delegar el trabajo de manera equitativa, entre otras actividades. Umfang: 00:59:56
Inhalt: Discussions about cultural differences can be uncomfortable. They take courage. In this course, Duke University professor Dr. Daisy Lovelace shares principles and strategies that can help you have more productive, meaningful conversations on topics related to diversity. Daisy helps you understand that everyone has a unique lens based on their experiences, and that understanding and appreciating that difference is the first step in being able to discuss sensitive topics. She also outlines a number of techniques to help you navigate these difficult conversations. Umfang: 00:55:11.00
Inhalt: Communication is an integral part of strong teamwork. In this course, Kelley School of Business professor Dr. Daisy Lovelace walks managers through how to cultivate the communication practices of high-performing teams. She highlights the foundations of successful teams, and explains how to craft a team charter to establish ground rules for how you work together as a cohesive group. She also discusses essential elements of team communication-such as creating a shared vision and holding teammates accountable-and shows how to best communicate with your team in different settings. Umfang: 01:08:59.00
Inhalt: Communication is an integral part of strong teamwork. In this course, Duke University professor Dr. Daisy Lovelace walks you through how to cultivate the communication practices of high-performing teams. She highlights the foundations of successful teams, and explains how to craft a team charter to establish norms for how you work together as a cohesive group. Dr. Lovelace also discusses essential elements of team communication-such as establishing trust and holding teammates accountable-and shows how to best communicate with your team in different settings. Umfang: 00:44:04
Inhalt: Les discussions sur les différences culturelles peuvent être difficiles. Elles demandent du courage. Dans cette formation, Daisy Lovelace, qui enseigne à l'université Duke, partage quelques principes et stratégies pour vous aider à mener des conversations plus productives et fructueuses sur les thèmes en rapport avec la diversité. Daisy montre que chacun a une vision du monde unique selon ses expériences, et que comprendre et reconnaître la différence est le premier pas pour pouvoir aborder des sujets délicats. Elle présente également diverses techniques pour vous aider à gérer ces conversations difficiles. Umfang: 00:54:07
Inhalt: Delivering an expert presentation doesn't have to be nerve-wracking or complicated. Join executive coach Dr. Daisy Lovelace as she shares quick and practical tips on how to speak confidently in front of a group. Learn how to own the presentation space, use gestures, moderate your voice, and connect with your audience. Umfang: 00:31:14.00
Inhalt: As conversas sobre diferenças culturais podem ser desagradáveis. Exigem coragem. Neste curso, a Dra. Daisy Lovelace, professora da Duke University, apresenta princípios e estratégias que podem ajudar você a ter conversas mais produtivas e relevantes sobre temas ligados à diversidade. Daisy ajuda você a entender que cada pessoa tem uma perspectiva única com base em suas experiências e que compreender e valorizar essa diferença é o primeiro passo para poder discutir assuntos delicados. Daisy também descreve uma série de técnicas para ajudar você a lidar com essas conversas difíceis. Umfang: 00:54:06
Inhalt: Es ist nicht schwer, die Eigenschaften zu nennen, die jemanden zu einem schlechten Teammitglied machen. Aber wie wird man zu einem unverzichtbaren, wertvollen Mitglied des Teams? Professorin Dr. Daisy Lovelace stellt in diesem Kurs die wichtigsten Eigenschaften und Verhaltensweisen vor, die ein erfolgreiches Teammitglied ausmachen. Und sie zeigt, wie Sie schon mit winzigen Veränderungen Ihre Einstellung und Ihr Verhalten anpassen können und zum wertvollen Mitglied für Ihr Team werden. Lernen Sie hier zum Beispiel, wie Sie sich selbstkritisch analysieren, Zuverlässigkeit demonstrieren, Teamarbeit wirklich als Zusammenarbeit betrachten und vieles mehr. (Übersetzung des Kurses aus dem Englischen: Sabine Lambrich) Umfang: 00:31:48
Inhalt: Explore ways to create a workplace culture of accountability that encourages trust, motivates high standards, and establishes credibility for leaders. Instructor Daisy Lovelace discusses the value of accountability in high-performing teams, and she outlines the consequences that can result when team members don't feel a sense of accountability. Daisy also offers insight into positive ways to make team members feel responsible with actionable techniques that promote accountability whether the team is virtual, in-person, or co-located. Umfang: 00:51:15.00
Inhalt: An icebreaker is an activity, game, or experience designed to create conversation and promote connection among participants. Join instructors Daisy Lovelace and Carolyn Goerner for an exploration of how to successfully use icebreaker activities to help strengthen teams, stimulate creative thinking, and help teams move forward after conflict. Discover the psychology behind how and why icebreakers work. Find out how to choose the right icebreaker for different group types and sizes. Examine different icebreakers designed to get an event started, connect new team members, and bolster connections among existing team members. Plus, learn how to facilitate icebreaker exercises to get the most benefit. Umfang: 00:34:47.00
Inhalt: Countless sources have documented the difficulties women face in reaching the top tiers of today''s businesses. Women leaders face different expectations, norms, and realities-and are paid and promoted less. Creating an environment of "inclusive excellence," where both women and men can thrive, takes the right skills and strategy. This course is for anyone who wants to build a more equitable and collaborative culture at their organization, including women leaders and the men who work with them. Business professors, colleagues, and coaches Daisy L. Lovelace and Carolyn Goerner discuss the common challenges that women in leadership face-including gender bias, communication barriers, and imposter syndrome-and introduce strategies to overcome them. Plus, get tips for championing women''s leadership and becoming a strong ally. Umfang: 01:09:13.00
Inhalt: Discover ways to create impact from the middle level of any organization. Join Duke University professor Dr. Daisy Lovelace as she shares about the value of self-leadership, team empowerment, and avoiding burnout. Explore ways to influence, and learn about persuasion strategies that can be used with colleagues on every level. Dr. Lovelace also covers the importance of gaining clarity on goals and objectives, and ways to identify what and when to communicate. Umfang: 00:49:15.00
Inhalt: High-performing teams are comprised of employees who feel empowered, valued, and accepted. By taking steps to establish an inclusive team dynamic, you can positively impact both your team's morale and your bottom line. In this course, learn how to create a shared understanding of why inclusion is important for your team, as well as revamp your own leadership and communication practices to ensure that your diverse team continues to thrive. Instructor Daisy Lovelace shows how to give everyone a chance to participate in these efforts, and create an environment that makes everyone feel comfortable bringing their true self to the office-without ever feeling like an outsider. Learn how to model open communication, discover implicit associations, delegate work equitably, and more. Umfang: 01:00:06.00
Inhalt: Inúmeras fontes já documentaram as dificuldades que as mulheres enfrentam para alcançar os níveis mais altos das organizações atuais. As mulheres líderes enfrentam expectativas, normas e realidades diferentes - e têm remuneração inferior e são menos promovidas. Criar um ambiente de "excelência inclusiva", onde mulheres e homens possam prosperar, requer habilidades e estratégias específicas. Este curso é para quem deseja construir uma cultura mais justa e colaborativa em sua organização, incluindo mulheres líderes e homens que trabalhem com elas. As professoras de escolas de negócios, colegas e coaches Daisy L. Lovelace e Carolyn Goerner discutem os desafios comuns que as mulheres líderes enfrentam - incluindo o preconceito de gênero, barreiras de comunicação e a síndrome do impostor - e apresentam estratégias para superá-los. Além disso, você obterá dicas para defender a liderança feminina e se tornar um forte aliado. Umfang: 01:06:14
Inhalt: Managing a team of people in the workplace requires continuous learning for today''s managers and team leaders. Learn how to bring out the best in your team in this course with Duke University professor Dr. Daisy Lovelace. Daisy explains how to set shared goals, delegate tasks, manage performance, and develop each member of the team by providing feedback and training. Daisy also addresses the challenges and solutions to managing different types of teams: virtual, global, intergenerational, and cross-functional. Plus, find out how to manage difficult behavior and underperformance. Umfang: 01:11:43.00
Inhalt: Strong team presentations are developed and delivered together. While "divide and conquer" seems like an efficient approach, it often isn''t effective. This course walks through the crucial aspects of presenting as a team. Duke University professor Dr. Daisy Lovelace shows how to plan, develop, and practice a cohesive presentation that sticks in the mind of your audience. She explains how to switch between presenters and build a flow that makes the presentation stronger than the sum of its parts. Umfang: 00:58:36.00
Inhalt: The focus during the pandemic might have been to survive, but now it's time to get your team to a place where everyone can thrive. Returning to work doesn't exactly mean returning to "normal," but you can develop a new and improved normal for going forward. In this course, instructor Daisy Lovelace goes over important topics and issues to address in building a flexible plan to support your team. Daisy covers (re)establishing trust on your team and revising key work protocols for your team. She discusses the importance of clear, ongoing communication and creating an action plan to help your team adapt quickly the next time they are faced with the unexpected. Daisy addresses some commonly asked questions and walks you through making sure you address your own needs, as well as your team's, as you move forward to navigate the challenges ahead. Umfang: 00:35:20
Inhalt: Many people have a love-hate relationship with email. Studies have shown that the average businessperson spends more than a dozen hours a week writing emails. Every detail, from grammar to tone to timing, impacts your reputation and personal brand. Join Dr. Daisy Lovelace as she shares tips to strengthen your email skills and shape a positive online reputation. Umfang: 00:34:05.00
Inhalt: Great orators make speaking to large crowds look easy. But the ability to craft and deliver a great speech isn't a talent possessed only by a select few. With the right preparation, anyone can deliver a speech worthy of a standing ovation. In this course, Duke University professor Dr. Daisy Lovelace shows you how, sharing tips for writing and delivering the perfect speech for a variety of occasions. Daisy highlights the key differences between speeches and presentations. She goes over how to tailor your speech to your target audience and set yourself up for success by confirming key logistical details. And since more and more meetings and events are going remote, Daisy discusses how to stage and deliver a compelling virtual speech. She then provides guidance on writing speeches with different purposes, such as speeches that are primarily informative or persuasive, speeches designed to honor a person or team for their accomplishments, and award acceptance speeches. Umfang: 00:40:30
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