Inhalt: O segredo para alcançar as metas corporativas e concretizar sua visão é contar com uma mão de obra produtiva e talentosa. No entanto, há momentos em que um pequeno número de funcionários pode prejudicar o sucesso dos colegas de equipe e dos departamentos, comprometendo os lucros da empresa. Por isso, saber gerenciar os problemas de desempenho dos colaboradores é uma habilidade essencial para todos os gerentes e líderes. Este curso foi planejado para agregar conhecimentos, ações táticas e estratégias de comunicação ao seu kit de ferramentas de gerenciamento, para que você consiga gerenciar proativamente o desempenho dos colaboradores. JoAnn R. Corley-Schwarzkopf, coach de liderança, explica como criar soluções de coaching que funcionem, conduzir conversas delicadas, tomar decisões difíceis e transformar o gerenciamento de desempenho em uma atividade contínua na organização. Umfang: 00:57:04.00
Inhalt: Every company has people problems. Managing them is one of the core responsibilities for human resources. So how should an HR professional approach the inevitable conflicts that can arise in the workplace? In this course, JoAnn Corley explains the role of an administrator-enforcing policy and legal rules-as well as the need and role of an advisor-coaching and viewing problems as opportunities for growth. First, get an overview of the most common employee problems and why they can present a legal risk to your company. Then learn why, as with most HR functions, problem management starts by putting a good process in place. Discover the importance of training and documentation, and find out how to circle back to the employee handbook when problems occur. JoAnn also explains how to move from the administrator to the advisor mindset by having conversations with employees and partnering with their managers to move situations forward. She shares real-life scenarios that allow you to see how to handle problems in practice, and possibly even anticipate problems before they happen. Umfang: 01:27:06.00
Inhalt: Having a productive, talented workforce is the key to accomplishing your business goals and your vision. Yet there are times when a small number of employees can undermine the success of fellow team members, departments, and company profits. That''s why managing employee performance problems is a critical capability for every manager and leader. This course is designed to add knowledge, tactical actions, and communication strategies to your management toolkit, so you can proactively manage employee performance. Leadership coach JoAnn R. Corley-Schwarzkopf explains how to create coaching solutions that work, conduct difficult conversations, make hard decisions, and turn performance management into an ongoing activity at your organization. Umfang: 00:58:21.00
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