Inhalt: Sometimes foundational skills aren't enough to manage complex negotiations. There are too many moving parts to broker, too much at stake for a straightforward compromise. Dr. Carolyn Goerner has taught negotiation for 25 years and coached hundreds of people through challenging deliberations. In this course, she combines practical experience with the latest research on managing the most difficult negotiations. Explore best practices in managing multiple negotiation partners, building and maintaining relationships, planning for complicated situations, and developing your professional demeanor. Plus, learn how gender impacts the negotiation process and how you can correct power imbalances on the bargaining table. Umfang: 01:05:05
Inhalt: Many people assume that empathy is about being there when someone is going through a rough patch. But empathy involves more than just offering comfort. It's really about understanding and embracing others while remaining self-aware. In this course, Dr. Carolyn Goerner digs into the subject of empathy, explaining what it is and how to develop and practice it at work. Learn about the different types of empathy, as well as the benefits of fully embracing the practice of empathy in the workplace. Explore key strategies for effectively communicating empathy to the people you work with. Plus, discover how your past experiences and position can keep you from being more empathetic, how to better understand the mindset of your coworkers and superiors, and how to avoid empathy fatigue. Umfang: 00:47:56.00
Inhalt: Have you wondered how gender identity might impact how you negotiate or how to make negotiations more neutral? In this course, instructor Carolyn Goerner discusses the role of gender in negotiation and how to shape the negotiation context. Carolyn identifies common stereotypes and explains that calling attention to stereotypes can lessen their power. She describes the myth of the double bind, then helps you define negotiation situations. Carolyn goes over how collaboration, preparation, and goal setting play a role in negotiation. She covers ways to manage emotion, show empathy, and build relationships while negotiating. After talking about how training and practice help you develop negotiating skills, Carolyn concludes by showing you how you can promote equality in future negotiations. Umfang: 00:40:10
Inhalt: Before starting a new management role, it's important to prepare for a shift in mindset, priorities, and expectations. Join instructor Dr. Carolyn Goerner as she explores specific strategies for new managers to expand personal focus beyond individual performance and look to the broader success of the team. Carolyn discusses methods for successfully managing former peers, initiating difficult conversations, delegating work, talking about money, discussing performance, and more. Umfang: 00:40:12.00
Inhalt: Those who experience imposter syndrome often believe they are inferior to others or have faked their way into positions despite impressive accomplishments. Up to 70% of both women and men, especially high-achievers, experience imposter syndrome at some point in their career. This false belief system leads some people to self-sabotage, turn down career and growth opportunities, and limit their own career trajectories. Join instructor Carolyn Goerner as she explains the different types of imposter syndrome and shares constructive ways you can begin to overcome this negative thought cycle. Umfang: 00:32:02.00
Inhalt: One of the key aspects to success at work-besides the actual work you do-is how you present yourself. What you do and what you say can have a big impact on the way your colleagues and bosses see you and interact with you. There's no one correct way to present yourself at work-everyone has different communication styles and preferences-but there are some strategies that work better than others. In this course, Carolyn Goerner teaches how to effectively share yourself and your strengths at work, to help you develop positive relationships and be seen in the best light. Carolyn starts by showing how you can discover your best self to create emotional readiness for this journey. She then explores the proper times to communicate your best self, and common pitfalls to avoid, along with how to differentiate self-promotion from bragging. Carolyn also covers best practices for special circumstances like job interviews or virtual environments, and strategies to build rapport. Umfang: 00:56:40
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