Inhalt: Phone, email, or text? Learn what communication method to use when. Suzanna Kaye starts with email, explaining everything from setting up signatures to striking the right tone. She also explains how to best use autoresponders, acknowledge receipt of an email, and follow up on unanswered email. The lessons help viewers evaluate their own email communications, ensuring that the recipients won''t misinterpret them in any way. Next up is text etiquette, including what and what not to say in a text message. Suzanna then looks at common business communications like letters, requests for payment, and thank-yous, and how to make action items communicate the right level of urgency. Finally, the course covers phone etiquette, including proper greetings, voicemails, out-of-office messages, and essential phone behavior. Umfang: 00:58:59.00
Inhalt: Setting the right tone in business communications is essential to success in every career. Knowing the proper etiquette for many types of professional interactions can help you avoid conflict and foster healthy relationships with colleagues. In this course, productivity and etiquette coach Suzanna Kaye shows how to navigate common business situations with professionalism. Suzanna illustrates how to identify and work with different personality types, and how to understand body language and vocal cues. She also covers proper etiquette for various business situations, including in-person meetings, video conferences, business meals, and networking events. Along the way, Suzanna reveals some of the most common errors in etiquette, and shows how to handle conflict and difficult situations gracefully. Umfang: 00:40:19.00
Inhalt: Go paperless! Reduce your paper use and make sure all of the information you need is immediately available via a smartphone, tablet, or desktop computer. Suzanna Kaye outlines new ways of thinking about the information you print and save, shows how to handle papers until they are scanned, and introduces the software and apps you can use to manage your information and keep it secure. Then explore password management and how to manage paperless lists, notes, calendars, and contacts. The course also covers electronic file and document storage, including how to scan paperwork into various e-friendly formats. Last, Suzanna shares some smart strategies for reducing incoming papers and keeping your email inbox organized. Umfang: 02:11:40.00
Inhalt: Discover ways to use and organize your files and folders online inside Google Drive. Beginning with a basic overview of how Google drive works, productivity expert and professional organizer Suzanna Kaye moves on to an exploration of unique features and shares her simple search-based filing system that makes working with Google Drive fast and easy. Suzanna also covers common mistakes to avoid, troubleshooting, and how to share files with others. Umfang: 00:39:06.00
Inhalt: LastPass Password Management Fundamentals shows how best to use this popular password-management and -retrieval platform. Author Suzanna Kaye helps viewers save time, increase security, and reduce stress by learning how to store and retrieve password and identity information securely with LastPass. First, learn how to set up and use LastPass on desktops, phones, and tablets; upload existing passwords and generate new ones; organize data; and work with identities and Secure Notes. Then discover how to share logins and folders with others, sync data, use the LastPass Tab and LastPass Wallet apps, and understand best practices for adjusting LastPass security settings and alerts. Umfang: 01:32:13.00
Inhalt: Discover top techniques for tracking to-dos on paper as well as apps for effectively managing your digital to-do lists. Organization expert Suzanna Kaye explains how to approach to-do lists and prioritize items using various proven techniques. She then explores the top five apps for digital to-do list management, exploring their strengths, weaknesses, and functionality. Umfang: 00:42:19.00
Inhalt: Drowning in digital media? Professional organizer Suzanna Kaye introduces a system for keeping your photos and videos organized and accessible, including future-proofing your most important memories. Learn the best ways to cull, edit, and transfer media, including automating purging and uploading photos to the cloud. Find out how to digitize photo prints using your scanner or an online service. Suzanna also shows how to sort, tag, and file media-and quickly find a photo or video when you need it. Along the way, she introduces some fun ways to feature your photos, so you can enjoy them every day. Umfang: 01:00:49.00
Inhalt: Whether you have a private office, home office, or shared office space, there are many ways to organize your work area for maximum efficiency. In this course, professional organizer Suzanna Kaye covers different organizational styles and options so you can choose the best setup for your situation. She explains how to maintain proper posture and select the right furniture, technology, and lighting; reviews storage options; and walks through filing concepts to help track paperwork and get more done. Umfang: 01:02:19.00
Inhalt: Explore today''s best tools, technologies, and tactics for simplifying business processes. Professional organizer and productivity trainer Suzanna Kaye explains how to streamline and automate the most tedious tasks to help make your business more productive. She discusses ways to simplify communication with autoresponders and response templates, and manage event and project communications, customer service, social media, and email marketing endeavors. The course then explores outsourcing and delegation-including criteria for determining what can and should be outsourced. Finally, Suzanna explores top apps for simplifying and automating aspects of a business, including transcription and paper management. Umfang: 01:11:43.00
Inhalt: Get more done, reduce stress, and find more time for what really matters, with organization expert Suzanna Kaye's top ten favorite apps for improved productivity. See how to get voicemails transcribed, manage multiple calendars, track expenses, sign PDFs electronically, and more. The course shows the apps in action, provides tips for leveraging their best features, offers cool alternative uses, and mentions other related apps. Umfang: 00:45:56.00
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