Inhalt: Salesforce Certified Administrator is an internationally recognized credential that can help propel the careers of Salesforce developers, administrators, architects, and sales professionals. This course helps you prepare for the qualifying exam-a 60-question timed test that can be taken online or in person. Instructor Christopher Matthew Spencer explains the benefits of certification, the scope of the exam, the registration process, and the study materials needed to be successful and round out your Salesforce knowledge. He also shares strategies for test preparation, including tips for taking the official practice test. Plus, learn how to maintain your Salesforce credential over time and promote your certification to employers and clients. Umfang: 01:19:22.00
Inhalt: Discover how to get started on eBay, the popular site where you can sell virtually anything. eBay PowerSeller Christopher Matthew Spencer explains what you need to get started, shows how to research the competition, and shares his recommendations for achieving the most with every listing. He covers the economics of developing an eBay business, capturing superior product photography, communicating with potential customers through excellent listings and professional customer service, and fulfilling orders. This in-depth course also explains accepting secure payments with PayPal, packing and shipping, setting up an eBay store, working with eBay Mobile, and engaging with the eBay community. Umfang: 02:48:52.00
Inhalt: Become a Salesforce admin. Learn how to streamline the user experience and administration of Salesforce. In this course, Christopher Matthew Spencer explores how to configure and administer Salesforce so that the functions of this CRM (customer relationship management) tool align to the needs and goals of your business. Learn how to customize sales paths and opportunity stages, set up custom fields, and create custom reports for your teams. Christopher also shows how to secure your data, and configure user accounts with different levels of access. Use these tips to work smarter, and provide more value for your Salesforce users. Umfang: 05:22:11.00
Inhalt: Quip is a productivity suite for Salesforce that connects a variety of document types into the Salesforce customer relationship management (CRM) system, including spreadsheets and help documents. In this course, learn how to use Quip to create, edit, organize, and update your team's content in a single location to enhance group collaboration. Christopher Matthew Spencer explains how to set up Quip for your team, and covers essential Quip concepts, including how to work with folders and links, and use Quip to cut down on unnecessary meetings and emails. Plus, he shares techniques for collaborating with Quip, and working with this platform across several different devices. Umfang: 01:01:44.00
Inhalt: Boost your income by renting out a spare room-or transitioning a second home to a short-term rental-with Airbnb. This detailed course will help new hosts succeed on Airbnb, the rental site with more than 2 million listings worldwide. Christopher Matthew Spencer, a successful Airbnb host, first acquaints viewers with Airbnb and the requirements-both in terms of mindset and property-needed to venture into the Airbnb world. Then you'll learn how to prep a property, stock it with amenities that will garner 5-star reviews, and craft an attention getting listing that covers everything from the headline to property descriptions and guides. The course also explores how to manage guest interactions, deal with housekeeping and maintenance, and promote listings outside of Airbnb. Start watching to learn how you can profit from this great sharing economy platform. Umfang: 02:15:09.00
Inhalt: Boost your income by renting out a spare room-or transitioning a second home to a short-term rental-with HomeAway's VRBO. This detailed course will help new hosts succeed on VRBO, the rental site with more than 1 million listings worldwide. Christopher Matthew Spencer, a successful VRBO host, first acquaints viewers with VRBO and the requirements-both in terms of mindset and property-needed to venture into the VRBO world. Then you'll learn how to prep a property, stock it with amenities that will garner 5-star reviews, and craft an attention-getting listing that covers everything from the listing headline to property descriptions and guides. The course also explores how to manage guest interactions, deal with housekeeping and maintenance, and promote listings outside of VRBO. Start watching to learn how you can profit from this great sharing economy platform. Umfang: 02:07:38.00
Inhalt: Explore how to improve the operation of your tax-exempt organization using the Salesforce Nonprofit Success Pack (NPSP), a leading cloud-based customer relationship manager for NGOs. The NPSP is designed to address the unique data management needs of your nonprofit, including volunteer, donation, and grant management. Join Christopher Matthew Spencer, as he guides you through getting started with Salesforce. Learn how to raise more funds, connect with supporters and volunteers more efficiently, track donations expertly, and generate meaningful reports for your team. Umfang: 01:49:11.00
Inhalt: Salesforce is a hugely popular and powerful customer relationship management (CRM) platform that gives marketers the tools they need to put their customers first. Salesforce provides a variety of tools for managing marketing workflows, including digital marketing and paid advertising. This course explores how to enable and utilize these features. Discover how to leverage this platform to communicate with your sales teams; tackle email marketing; connect with prospects and customers using social media; manage the lead life cycle within a Salesforce account; track vendor expenses; visualize marketing project success; and more. Umfang: 01:15:15.00
Inhalt: Using Salesforce data, there are a variety of ways to share sales and customer data both within your team and externally. In this course, discover how to develop meaningful custom reports using Salesforce, and share those reports using several methods, including automated emails. Instructor Christopher Matthew Spencer explains how to capture quality data and work with report folders. He also shows how to build tabular, summary, and matrix reports, and dives into the uses for each of these report formats. Plus, he shares helpful tips for boosting report performance, and demonstrates how to build and export custom reports. Umfang: 00:54:29.00
Inhalt: Salesforce is a powerful data gathering tool. Creating dashboards is an easy way to visualize and monitor that information. In this course, Christopher Matthew Spencer guides you through building dashboards to visually represent Salesforce data. Learn how to ensure data quality, use the drag-and-drop dashboard builder, and leverage the various component types, including line, donut, funnel, scatter, and table charts. Plus, discover how to format, filter, and hide data for better presentations and greater team insights. Umfang: 00:45:20.00
Inhalt: Learn how to build apps for Salesforce and customize the CRM to the needs of your business-without programming a single line of code. In this course, Christopher Matthew Spencer shows how to use turnkey and custom Salesforce apps to streamline your business workflows. He reviews the pre-made apps, as well as techniques for building apps from scratch, integrating with data sets, and using apps for advanced analytics. Learn how to work with Visualforce components, set up quick actions, and upgrade apps to the latest form factor. Plus, get tips for testing apps for seamless deployment wherever your team members access Salesforce: desktop, tablet, or mobile devices. Umfang: 01:16:43.00
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