Inhalt: HR administration is vital to the success of every business and every employee. Effective HR administrators make sure companies stay compliant with regulations, and keep their employees motivated and engaged. If you are a small business owner who wants a deeper understanding of HR, someone looking for a job in HR, or an administrative professional whose duties include HR, this training course is for you. It provides a general introduction to the role and duties of an HR administrative professional. HR consultant Catherine Mattice outlines some of the considerations of the human resources professional, such as balancing the needs of employees with the interests of the organization. She reveals how to conduct an HR audit to identify HR practices that need improvement. She then outlines core HR responsibilities: staffing, training, documentation, compensation and benefits, performance reviews, job descriptions, compliance with state and federal regulations, and more. Umfang: 01:25:38.00
Inhalt: Trabalhar em um ambiente tóxico pode fazer com que qualquer pessoa se sinta desamparada. Até mesmo representantes do RH podem sentir que estão de mãos atadas, mas você tem o poder de mudar a trajetória da cultura de sua organização. Quando abandonamos uma atitude passiva e entramos em ação, responsabilizando os colegas de trabalho por maus comportamentos, podemos transformar um local de trabalho tóxico em um ambiente de apoio, onde os funcionários sejam capazes de fazer o melhor. Neste curso, Catherine Mattice Zundel apresenta ferramentas e estratégias para entrar em ação e se tornar um aliado. Saiba como criar uma cultura de defensores, fazer com que os colaboradores e colegas mantenham uma conduta profissional e desenvolver as competências necessárias para se manifestar quando os colegas sofrerem intimidação ou assédio. Umfang: 00:40:56
Inhalt: Working in a toxic environment can make anyone feel helpless. Even HR representatives can feel like their hands are tied. But you have the power to change the trajectory of your organization's culture. By going from bystander to upstander-someone who holds their coworkers accountable for bad behavior-you can turn a toxic workplace into a supportive environment where employees are able to do their best work. In this course, Catherine Mattice Zundel introduces tools and strategies to become an upstander and an ally. Learn how to build an upstander culture, hold employees and peers to professional conduct, and develop the skills you need to speak up when fellow employees are being bullied or harassed. Umfang: 00:41:00.00
Inhalt: Embora quase todas as organizações tenham uma política de combate ao assédio em vigor e ofereçam treinamentos relacionados ao assunto, o assédio ainda é difundido em muitos locais de trabalho. Como os líderes de RH - e líderes em geral - podem agir com proatividade para criar locais de trabalho seguros e saudáveis? Quais são os padrões exigidos? Neste curso, Catherine Mattice Zundel explica como tratar desse assunto fundamental, para que haja mudanças reais e positivas na organização. Catherine detalha as realidades do assédio, definindo seu verdadeiro significado e por que muitas vítimas optam por não denunciá-lo. Saiba como ajudar a evitar o assédio dando mais atenção à cultura organizacional, políticas e treinamentos. Além disso, aprenda dicas que podem ajudar você a falar abertamente sobre comportamentos, para que haja respeito aos limites. Umfang: 00:52:33
Inhalt: O que devemos fazer quando sofremos assédio moral no trabalho? Catherine Mattice Zundel, especialista em assédio moral no trabalho com reconhecimento internacional, explica por que ocorre assédio moral e como se capacitar a fim de melhorar a situação. Catherine apresenta iniciativas a tomar e dramatizações para ajudar vítimas de assédio moral a aumentar sua confiança e enfrentar o assediador, preparar a documentação para uma conversa com o RH e muito mais. Umfang: 00:56:44
Inhalt: We bet you have a great benefits and rewards program... and that your employees don''t know much about it. As a business leader, you can increase morale, performance, and retention by effectively communicating the total rewards you offer. This course will help you understand the value of a strong communication plan and assess shortcomings in your current communication of rewards. Instructor and HR consultant Catherine Mattice Zundel provides a detailed step-by-step approach to building a better communication program-and tying it all to employer branding. Use these tips to create exciting messages about why your company is a great place to work. Umfang: 00:26:43.00
Inhalt: Toxic workplaces cost organizations money in the form of lost productivity, poor employee health, and, in extreme cases, lawsuits. HR consultant Catherine Mattice Zundel explains how companies that invest in a positive workplace can see an amazing return on their investment. If you have a negative workplace, you can turn it around by creating a vision for change-and a positive culture committee to help you deliver a new culture to your workforce. Catherine provides insight into conducting surveys and updating your performance management system, and offers tools such as a sample strategic plan and an exercise for creating core values. Umfang: 01:04:16.00
Inhalt: Les environnements de travail toxiques peuvent coûter très cher aux entreprises en raison de la perte de productivité, des problèmes de santé des employés, voire parfois des litiges. Catherine Mattice Zundel, conseillère spécialiste des RH, vous explique comment les organisations qui s'investissent dans le développement d'environnements positifs parviennent à obtenir des retours sur investissement considérables. Si vous souffrez de la négativité dans votre entreprise, vous pouvez mettre en place une nouvelle vision axée sur le changement, avec l'aide d'un comité de culture qui vous aidera à cultiver la positivité. Votre formatrice vous expliquera comment créer des sondages et mettre à jour vos systèmes de gestion de la performance, tout en vous fournissant des supports utiles comme un exemple de plan stratégique et un exercice pour développer vos valeurs d'entreprise. Umfang: 01:04:02.00
Inhalt: When a crisis occurs, it''s critical for businesses to communicate with employees and share one strong, unifying message. HR plays a pivotal role-before, during, and after the crisis. In this course, HR consultant Catherine Mattice Zundel and APR specialist David Oates explain how to create a communication plan so you''re prepared when disaster strikes, share tips for communicating and coordinating work during an active crisis, and discuss how to follow up after the immediate danger is over. Follow along and learn how to keep your employees safe, ensure your culture remains intact, prepare for remote work and task reassignments, and provide necessary training and resources to keep your organization moving forward during challenging times. Umfang: 00:29:14.00
Inhalt: Employers are always looking for ways to increase engagement and decrease turnover. Part of building engagement is creating opportunities for employees to feel happy-because happy employees are more productive employees. Learn what makes people happy at work and how investing a small amount in workplace happiness can make a big impact your company culture and your bottom line. Catherine Mattice Zundel introduces tangible actions that supervisors, managers, and HR professionals in companies of any size can take to drive happiness, from inspiring altruism and reducing stress to removing incivility and providing meaningful work. She also provides tips on driving happiness for different generations: millennials, Gen Xers, and Baby Boomers alike. Umfang: 00:49:02.00
Inhalt: Empresas de sucesso valorizam a diversidade e a inclusão e aumentam a inovação, a retenção e a participação de mercado. Mas o que significa gestão da diversidade? Neste curso, Catherine Mattice Zundel ajuda a criar um planejamento estratégico para apoiar a diversidade e a inclusão no local de trabalho, além de apresentar dicas de como implementar uma política de diversidade, recrutamento e contratação relacionada à diversidade já durante a fase de entrevistas. Além disso, veremos como integrar a diversidade aos processos de gestão de desempenho, incluindo como avaliar os funcionários quanto à capacidade de trabalhar bem com os outros e como avaliar a capacidade dos gerentes de promover e implementar iniciativas de diversidade. Por fim, Catherine aborda "práticas de pessoas", tais como a melhoria da comunicação por meio de políticas de portas abertas e como garantir que o equilíbrio entre trabalho e vida pessoal seja adequado à vida dos funcionários e suas responsabilidades familiares. O LinkedIn Learning é um Provedor Registrado de Educação do PMI. Este curso permite a obtenção de Unidades de Desenvolvimento Profissional (PDUs). Para visualizar as atividades e informações sobre PDUs deste curso, clique aqui. O logotipo do Provedor Registrado de Educação do PMI é marca registrada do Project Management Institute, Inc. Umfang: 00:36:16
Inhalt: Bullying is a social phenomenon in which the bystanders, leaders, and organizational culture all play a role. It has emotional, psychological, and financial costs to targets and the business. In this course, workplace bullying expert Catherine Mattice Zundel helps HR professionals, leaders, managers, and supervisors put a stop to workplace bullying. She defines the key differences between workplace harassment and bullying, shares how to step in to stop bullying, and explains how to coach those identified as bullies. To create a positive workplace that''s free from bullying, Catherine suggests a healthy workplace corporate policy, ongoing training, and the use of performance management. She also highlights the role leadership plays in being transparent about supporting a healthy workplace. Umfang: 00:42:33.00
Inhalt: Flexible work isn't a temporary benefit that can be ripped away once the COVID-19 pandemic is in the rear-view mirror. To retain employees and create more equitable work opportunities, HR leaders must continue to offer the ability to work remotely in some situations. In this course, Catherine Mattice Zundel details the business case for flexible work, as well as how you can successfully implement a flex work program in your company. After discussing the benefits and challenges of flexible work programs, Catherine shares tips for balancing employee and employer wants and needs, identifying workforce needs, and facilitating manager success in a virtual environment. Plus, learn how to properly communicate policy and set appropriate boundaries around flex work. Umfang: 00:36:25
Inhalt: An effective performance management system drives employee performance and behavior in the right direction. It's more than a series of forms; it comes from the top and is tied to company culture and values. Learn how to build an effective performance management system that drives your organization's success in this course with Catherine Mattice Zundel. Discover a simple model for setting expectations, appraising performance, coaching employees, and documenting disciplinary measures. Discover how to involve leaders and managers in the program, and tie it back to the organization's vision, mission, and core values. Catherine also reviews other important best practices, such as continuous coaching and feedback, and the importance of documentation. Umfang: 00:52:51.00
Inhalt: Bullying is a social phenomenon in which the bystanders, leaders, and organizational culture all play a role. It has emotional, psychological, and financial costs to targets and the business. In this course, workplace bullying expert Catherine Mattice helps HR professionals, leaders, managers, and supervisors put a stop to workplace bullying. She defines the key differences between conflict, harassment, and bullying, and helps you assess the prevalence of bullying in your organization. You''ll learn the importance of stepping in to stop it, and coaching those identified as bullies. Catherine also highlights the role leadership plays in exemplifying the right behavior and being transparent about supporting a healthy workplace. To create a positive workplace that''s free from bullying, she suggests a healthy workplace corporate policy, tying positive behavior to corporate values, ongoing training, and the use of performance management. Umfang: 00:57:10.00
Inhalt: While there are many theories and academic conversations about job design, this course will provide clear guidance on how to actually do job design. HR consultant Catherine Mattice Zundel teaches job design techniques, including job analysis, job rotation, job enrichment, and job enlargement, and explains how to write job descriptions that effectively capture what employees actually do. She also discusses emerging trends, overcoming common challenges, and how job design ties into organizational design. Umfang: 00:36:46.00
Inhalt: Become a strategic HR partner in the success of your organization. Metrics can help you assess the cost and impact of HR initiatives. The findings can help determine how the business moves forward, and where you need to focus your resources to help employees thrive. Join Catherine Mattice Zundel, an HR consultant and trainer, as she shows how to use metrics to reframe HR as an investment vs. cost center, and elevate your career as you partner with organizational leaders to grow the business. Learn what to measure and why throughout the employee life cycle, from recruiting and onboarding through growth and retention. Plus, find out how to measure your own impact, and discover the different software options that are available to help you gather your data. Umfang: 00:50:52.00
Inhalt: Trabajar en un entorno laboral tóxico nos hace vulnerables. Incluso puede que el equipo de recursos humanos tenga la sensación de estar de manos atadas. Sin embargo, tienes el poder de cambiar la cultura de la organización. Si tomas la iniciativa y encaras los comentarios ofensivos, puedes transformar un entorno laboral tóxico en un ambiente positivo que refuerza la buena conducta. En este curso, Catherine Mattice Zundel te presenta las estrategias que te prepararán para interceder por los demás. Descubre cómo crear una cultura en la que tanto tus iguales como tus supervisores demuestren una conducta profesional, y desarrolla las habilidades que necesitas para intervenir cuando veas que alguien sufre algún tipo de acoso. Umfang: 00:40:51
Inhalt: What is the role of a manager in developing a fair work environment? It's important to understand how employees perceive the fairness of their leaders. Having a reputation for fairness will help your career, but it will also help you get the best performance from your reports. In this course, workplace expert Catherine Mattice outlines the four different types of fairness-distributive, procedural, informational and interactional-and provides techniques that managers can use to make fair decisions and overcome challenges from employees Umfang: 00:44:42.00
Inhalt: Harassment is still pervasive in many workplaces-despite the fact that nearly every organization has an anti-harassment policy in place and offers related training. How can HR leaders-and leaders in general-proactively create safe and healthy workplaces? What are the standards required? In this course, Catherine Mattice Zundel explains how to approach this critical topic so that real, positive change can occur at your organization. Catherine dives into the realities of harassment, defining what it actually is and why many targets choose not to report it. Discover how to help prevent harassment by placing a greater focus on culture in conjunction with policy and training. In addition, learn tips that can help you talk openly about behaviors so that you don't cross boundaries. Umfang: 00:56:07.00
Inhalt: Move beyond administrative HR with its focus on payroll, forms, and policies to develop a strategic focus on your most important asset: people. HR expert Catherine Mattice defines the components of strategic HR planning, including assessing current needs, forecasting the future, and supporting the overall organizational strategy and vision. She helps you define your talent needs, and provide guidance on how to recruit, onboard, train, compensate, manage, and engage employees. She also helps you tie training and other HR activities to business results and ROI-to show your leaders the true value of your HR programs. Umfang: 00:54:25.00
Inhalt: Focusing on eradicating negative behaviors isn't always enough to create a happy workplace. Employees and managers also need to learn what they should do to make their environment a respectful and pleasant one. In this course, join Catherine Mattice Zundel as she shares how to create a happier, healthier workplace by teaching civility and setting a good example with your own behavior. Learn about negative behavior as a social phenomenon, what microaggressions look like in action, and how to replace negative language with positive words. Plus, get tips for becoming a more active listener, standing up for yourself when you experience microaggressions and incivility, and coaching others. Umfang: 00:50:17.00
Inhalt: What should you do when you are bullied at work? Catherine Mattice Zundel, an internationally recognized expert in workplace bullying, explains why bullying happens and how to empower yourself to improve your situation. She provides action steps and role-play scenarios to help those who are bullied build up their confidence and confront the bully, prepare documentation to bring to a conversation with HR, and more. Umfang: 00:57:25.00
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