Inhalt: How can you determine if a sales lead can become a qualified prospect? In this course, join Dean Karrel as he walks you through the process of gathering information and insights from a potential customer-also known as sales discovery. Dean explores sales discovery in detail-how it fits into the larger sales process, why it matters, how to prepare for discovery calls and meetings, digital sales tools and technology, and what skills and training salespeople should continue to hone. Learn how the discovery phase impacts the entire sales pipeline and learn about the benefits your sales team can experience from including this essential phase of selling. Umfang: 00:39:46.00
Inhalt: Selling a consumer product into retail channels can be exciting and rewarding, but it also can be risky. For every successful product, there are a dozen that never made it on store shelves. A well-planned sales strategy will help you overcome challenges and get your product into customers' hands. Join Dean Karrel in this short training course, which is designed to help entrepreneurs and entry-level sales professionals achieve retail success. He explains how to research the market, identify the right retailers, and develop an effective sales presentation that explains all the benefits of your product. Dean also walks you through the critical step: making the call and closing the deal. Plus, get tips to deliver on what you've promised, stay on top of inventory and customer relationships, and analyze your sales to make decisions about your future with individual retailers. Umfang: 00:57:12.00
Inhalt: COVID-19 has changed the world-and there's no going back. The way salespeople interact with customers and clients is going to have to evolve to fit a new buyer-focused business environment that may still involve remote collaboration. How will you adapt? Discover what sales will look like as the world emerges from the pandemic-and how it will be different than before. Learn essential soft skills for selling, including emotional intelligence, active listening, and the ability to adapt to the buyer's comfort level regarding personal space. Instructor Dean Karrel, a sales expert, also explains how to keep your skills up to date and get involved in post-pandemic networking and collaboration opportunities. Umfang: 00:35:59
Inhalt: Even the most outstanding sales presentation can be met with objections. As a sales professional, your success hinges on your ability to respond to these concerns with confidence. In this course, instructor Dean Karrel digs into some of the most common objections that crop up throughout the sales process, explains how to prepare for them, and shares strategies for responding. Get a better understanding of the buyer and seller relationship, discover how to respond to buyers who object to the price of your service or product, learn what to say to a buyer who simply insists that "they'll get back to you," and more. Upon completing this course, you'll be better equipped to tackle this critical aspect of the sales process. Umfang: 00:40:16.00
Inhalt: The sales process is the foundation for sales success. There are many methodologies and theories, but every process is based around the same basic steps. This course provides a 10-step framework that can be followed no matter what program you may use in the future: from assessing need and presenting a product or service to closing the sale and reporting back to your company. Sales leader and coach Dean Karrel concentrates on sales development-gathering information to evaluate potential clients and aligning the products or services that can be offered-and continuous improvement. These investments make the actual sale the easiest step of all! By customizing the complete framework, you will be able to create a solid sales process that works for all your accounts. Umfang: 00:38:35.00
Inhalt: O que separa vendedores inexperientes dos bem-sucedidos é a capacidade de fechar vendas. No entanto, em conjunto com a prospecção e o tratamento de objeções, o fechamento de vendas é uma das competências de mais difícil domínio para vendedores. Participe deste curso com Dean Karrel, instrutor e executivo de vendas há mais de 30 anos, que apresenta dicas e técnicas para ajudar você a desenvolver sua própria estratégia de fechamento bem-sucedido. Aprenda a cuidar do relacionamento com o comprador, superar obstáculos, reconhecer sinais de compra e pedir para fechar negócio. Além disso, saiba como melhorar sua taxa de conversão ao longo do funil de vendas, ampliando o significado de "vender". Umfang: 00:38:22
Inhalt: Dean Karrel has been in sales management and leadership positions for over three decades with major global publishing companies. Now he is a certified career coach and trainer helping others succeed in sales. In this audio course, we gave LinkedIn members the chance to record questions for Dean, one of our most popular instructors. His answers capture practical insights about what great salesmanship-and sales leadership-look like in practice. He explains how to deftly handle objections, how to meet sales targets while preserving relationships, how to bypass gatekeepers and reach decision makers, and how to effectively use social media for sales. For sales managers, he provides tips on motivating salespeople and managing poor performers. Help us innovate! This course is one of many ways we're experimenting with new approaches and formats to better serve our members' learning needs. We'd love your feedback. Would you listen to more courses like these? Please use the feedback link to let us know. Umfang: 00:40:32.00
Inhalt: Truly successful sales professionals are able to focus on efficient and profitable ways of increasing sales to develop their business. They manage the sales process by diligently staying in tune with opportunities and actively monitoring account activity throughout the sales cycle. In this course, learn about proper sales pipeline management, to become more skilled at organizing leads, cultivating opportunities, forecasting outcomes, and closing sales. Umfang: 01:10:11.00
Inhalt: In the world of sales, being self-confident and engaging with others are the keys to your success. In this course, sales coach Dean Karrel provides advice for developing yourself professionally and building more effective relationships with both your teammates and your customers. Get tips for keeping things simple, focusing on the positive, recognizing the accomplishments of other members of your team, and keeping your ego in check. Dean also details how to reliably leave a positive first impression, including how to deliver a proper greeting. Plus, he emphasizes the importance of remembering people's names and following through on a commitment. No matter what sales techniques or strategies you end up using to achieve your goals, these skills are the foundation to a long and successful career in sales. Umfang: 00:55:06.00
Inhalt: Your stakeholders-individuals with a vested interest in your project's results-might not be present in your day-to-day work. But since they ultimately impact your project's outcomes, knowing how to define who your stakeholders are and what they need is integral to your success as a project manager. In this course, learn how to identify stakeholder needs and expectations, both explicit and implicit, and build and sustain stakeholder engagement. Natasha Kasimtseva begins by detailing the measurable benefits related to successful stakeholder management. She then explains how to iteratively identify your own stakeholders; analyze and evaluate stakeholders using both emotional intelligence and data representation tools; and engage in service-based thinking as a leader. Umfang: 00:23:36.00
Inhalt: Refactoring code is a key responsibility of software developers. It helps you develop quality code-the foundation you need to react quickly to change, add new features, and ship high-performance products. This course teaches the basics of refactoring, tailored for agile development. Instructor Richard Kasperowski helps you set up a test-driven development environment and walks through basic refactoring techniques: the rename variable, extract, and inline methods. In chapter two, he explains how to stabilize legacy code with outstanding technical debt-inefficiencies and errors introduced as the result of careless programming. Then he uses refactoring to simplify code, remove duplication, and build more reusable objects. Finally, he shows how refactoring complements an agile workflow, by demonstrating how to quickly add a new feature to the simplified codebase. Umfang: 01:31:14.00
Inhalt: Agility is a necessity in modern software development. Extreme programming (XP) helps teams achieve agility, with higher quality, fewer bugs, and greater flexibility. XP uses ideas from other project management methodologies and takes them to an "extreme" level in order to achieve maximum impact. This course introduces the basic tenets of XP, for software developers, team leads, agile coaches, and others who want to start integrating XP at their organizations. Learn about the history, values, and mindset of XP, and dive into specifics such as user stories, release and iteration planning, test-driven development, pair programming, refactoring, and continuous integration. Each lesson helps you understand the core concepts of XP, so you can start building it into the foundation of your development cycle. Umfang: 01:02:29.00
Inhalt: In order to attract top talent and execute strategies effectively, it''s imperative that you make your company a vibrant, engaging place to work. By gaining a solid foundation in organization design, you can learn how to build a high-performing organization that thrives in a complex business environment. In this course, Amy Kates shares a practical approach to organization design, providing you with a complete overview of the core models, methods, and tools used by organization design practitioners. She shows how to create alignment between components of an organization, select structure and integration options, match talent to an organization, and manage the organization design process. Umfang: 00:55:37.00
Inhalt: CloudKit-the back-end solution from Apple-is easy to use and cost effective compared to its competitors. Leveraging CloudKit enables developers to securely store and sync data across multiple iOS apps and devices. This course covers all the concepts involved in creating a CloudKit-powered app. Instructor Doron Katz shows how to use the dashboard and work with storage objects such as containers, databases, zones, and records. Using a hands-on project, Doron shows how to design a database schema and read and write to the cloud, as well as create entity relationships and implement subscriptions to be notified when data changes. Plus, learn about CloudKit security, testing, and debugging, and advanced concepts such as offline caching and web integration. Umfang: 02:06:11.00
Inhalt: Combine is a monumental paradigm shift in the Apple programming mindset. Combine provides Swift developers with a declarative functional approach to interacting with APIs, as well as SwiftUI components, over time, through a publisher/subscriber model. The introduction of Combine gives you a native way to manage asynchronous events in Swift, without relying on third-party reactive frameworks. This course explores the Combine life cycle, including publishing, manipulating, and receiving data streams, and explains how to apply these fundamentals to interact with REST APIs and UI components. Instructor and iOS engineer Doron Katz also introduces advanced techniques, such as throttling data streams and leveraging advanced operators. This introductory course should enable you to start putting Combine into practice in your own app development workflow. Umfang: 01:29:51.00
Inhalt: Like the automotive industry, newspapers are struggling to stay healthy and relevant in a world of rapid technological advances. Part of newspapers' success will be determined by storytellers like Brian Kaufman, a visual journalist for the Detroit Free Press. When Brian first moved to Detroit, Michigan, he visited the abandoned Packard Plant, a 40-acre complex once considered the epitome of innovation in the automotive world, but since come to represent Detroit's long fall from grace. The plant has slowly been gutted and collapsed into ruin, but to Brian, it represents a chance to re-engage the community in Detroit's rich history and create riveting visual content for the newspaper's website. Follow along as Brian explains his process for creating long-form video features and how he uses the iPhone to capture and instantly publish breaking news in the field. We also take a look at his Then and Now comparison series, where he maps old images of the Packard Plant over new ones, which the newspaper then turns into interactive experiences for its web audience. Umfang: 00:48:21.00
Inhalt: With home remodels, especially sustainable ones designed by architects like Michelle Kaufman, more square footage isn't always the answer. Her goal is to add more functionality to any space. In this Start to Finish, we watch Michelle remodel a home in San Francisco's East Bay to meet a growing family's needs while obtaining the US Green Building Council's rigorous LEED Platinum certification. Michelle starts by working with the homeowners to understand their goals: they want to preserve the quiet profile of the house, improve its light and flow, and reduce the family's environmental impact. She studies how the family uses its space, and creates 3D home renderings based on their conversations. She helps them select green materials, designs separate-yet-connected spaces for each member of the family, and integrates earth-friendly features like solar panels. In the last half of the video, we jump ahead to see the results of the remodel, which has become a living exhibit on sustainable design as well as a comfortable place for Michelle's clients to raise their family. Umfang: 00:13:53.00
Inhalt: Keep your small business afloat during times of crisis. Learn how to manage your mindset, your finances, and your team while identifying resources that can help your business survive. In this course Kim Kaupe explains how small businesses can manage during times of change and uncertainty-including the economic crisis caused by COVID-19. Discover how to adjust your mindset to handle the challenges ahead in a calm, confident, and organized manner. Learn how to manage your internal and external finances and decide what needs your attention and where you need to enlist others for help. Find out how to communicate with banks to find financial support, and apply marketing and communication tactics to stay in touch with customers and fellow business owners. Umfang: 00:29:47.00
Inhalt: Join Kim Kaupe as she shares the steps to becoming a successful entrepreneur. Kim begins by providing a set of tools to assess a potential business opportunity, outlines some of the challenges you might face, and offers a formula for starting small and creating your new company. She covers how to raise funds and the importance of having the right tools available. She also identifies the important people in the process of entrepreneurship and how each plays a powerful role in your success. Finally, Kim shares how to find a tribe of supporters and how to scale your new business. Umfang: 01:13:56.00
Inhalt: Bootstrapping-starting and growing a business without outside funding-allows founders to play by their own rules. Curious about what it takes to start your own bootstrapped business? Tune into this course to learn how. Instructor Kim Kaupe begins by helping you determine whether bootstrapping is the right move for you. She then shows how to create a business plan and set up measurable goals. Once you have your plans in place, she covers fundamentals like managing your cash flow and spending, navigating customer acquisition at a low cost, and creating partnerships with like-minded companies. Plus, learn how your personal spending plays into your growing business, as well as how to prepare friends and family for the potential ups and downs of the entrepreneurial journey. Whether you're a new business owner or a seasoned entrepreneur looking for new ways to leverage your capital, this course can help you set up your self-funded business for success. Umfang: 01:19:54
Inhalt: In this interview-style course, author, entrepreneur, evangelist, and venture capitalist Guy Kawasaki discusses a variety of topics centered on entrepreneurship. He shows how to focus your pitch and develop prototypes, predict new markets, and capitalize on social media. Topics Guy discusses include: The critical nature of prototyping The qualities of an MVVVP (minimum viable, valuable, validating product) The irrelevance of business plans The qualities of state-of-the-art pitches The replacement of marketing with social media Umfang: 00:14:31.00
Inhalt: Dans cette série d''entretiens, Guy Kawasaki, auteur, entrepreneur, évangéliste et investisseur en capital risque, aborde différents aspects de l''entrepreneuriat. Vous découvrirez comment prioriser l''argumentaire, éviter les failles des business plans, développer le prototypage, anticiper les nouveaux marchés et tirer parti des réseaux sociaux. Au terme de ces entretiens, vous aurez acquis une vision plus pragmatique et plus dynamique de l''entrepreneuriat, et de ses liens avec les réseaux sociaux. Umfang: 00:14:32.00
Inhalt: Entrepreneur and social media expert Guy Kawasaki-who has 1.4 million Twitter followers and more than a quarter million likes on Facebook-shares his experience and knowledge about how to be successful on social media for personal and professional branding. He offers profile optimization tips, discusses great techniques for crafting and distributing shareable content, explores how to best engage with fans and followers, provides tips specific to each major social media platform, and explains how to best integrate social media with a blog. Umfang: 00:46:09.00
Inhalt: Artificial intelligence (AI) is changing the way every company does business-and it's revolutionizing customer service. The ability not only to automate certain tasks, but also to use AI to prequalify and direct the customer service queue is a massive time-saver. This course explores the groundbreaking new solutions powered by this emerging tech. Customer service consultant David Kay reviews tools you can buy off the shelf-such as chatbots and customer interaction analysis-as well as custom-developed applications that can provide more targeted business benefit. He also explains how to effectively plan and deploy AI and machine learning-based solutions. Using these insights, you can help your service organization thrive in the era of the AI revolution. Umfang: 01:04:18.00
Inhalt: Every service organization needs a knowledge base (KB) to shorten resolution time, reduce customer effort, and drive self-service. In this course, instructor David Kay shows you how to keep yours up to date with easily findable and usable information. David explains what knowledge management (KM) is and what problems it can solve within service organizations. He helps you assess the current state of your knowledge programs, so you can focus on where to improve. David introduces knowledge-centered service (KCS®), an agile approach that captures, structures, and reuses knowledge in the service delivery workflow. Knowledge becomes part of everyone's job, rather than extra work. David discusses how to ensure knowledge quality and measure your program's health and business benefits. He offers specific techniques for driving change and putting KCS into practice. Umfang: 00:54:36
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